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SHIPPING:

  • eChain Technology is not in the business to make money from shipping charges.  In most cases, we attempt to simply recover our costs for shipping products to our customers.  We ship orders within 24 hours of receipt of payment when possible.
  • Free shipping is offered on many products shipped to domestic (US) destinations.  For orders with free shipping, we use the most economical service available.  This is typically USPS, and does not typically include in-transit tracking information.
  • International Economy shipping is provided for most international orders.  For low-cost international shipments, we use USPS Priority International Express when possible, which provides in-transit tracking updates.  Some times however, excess shipping cost forces us to use USPS Priority International service, which does not provide tracking information.  International economy shipping will typically arrive to global destinations 6-14 business days of shipping.
  • Expedited International shipments will arrive to most global destinations within 5 business days of shipping.  We use FedEx for most expedited international shipments, which provides in-transit status updates and is often significantly more costly than the economy options.
  • International Customs/Duties:  All prices, unless otherwise specified, are exclusive of importer side charges, taxes, fees or duties, all of which will be paid by buyer.