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  • eChain Technology is not in the business to make money from shipping charges.  In most cases, we attempt to simply recover our costs for shipping products to our customers.  We ship orders within 24 hours of receipt of payment when possible.
  • Free shipping is offered on many products shipped to domestic (US) destinations.  For orders with free shipping, we use the most economical service available.  This is typically USPS, and does not typically include in-transit tracking information.
  • International Economy shipping is no longer provided.  USPS has lost or delayed too many shipments internationally to continue to use them for international shipping.  For small International tag sample orders, we will mail these orders to you in distinctive air-mail envelopes (first-class) with no tracking.
  • Expedited International shipments will arrive to most global destinations within 5 business days of shipping.  We use DHL for most expedited international shipments, which provides in-transit status updates and insurance.
  • International Customs/Duties:  All prices, unless otherwise specified, are exclusive of importer side charges, taxes, fees or duties, all of which will be paid by buyer.

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